case study

Restructuring Folder Systems to Drive Efficiency for a Global Pharma Client

DefineRight helped eliminate inefficiencies in file management by redesigning its fragmented folder structures across SharePoint, Egnyte, and Dropbox. The project improved searchability, collaboration, and compliance while reducing data redundancy.

About the Customer

A mid-sized global pharmaceutical company focused on R&D, manufacturing, and regulatory compliance, dealing with a fragmented file management system across multiple platforms.

the Challenge

The company faced several challenges with its existing folder structures, including:

  • Inconsistency: Different folder structures existed between many teams and platforms, which complicated the whole process of looking for files.
  • Redundancy: There were a lot of redundant copies in different places that occupied additional storage space and increased the chances of inconsistencies within data.
  • Limited Accessibility: File access is restricted, which impaired mutual collaboration and productivity.
  • Inefficient Search: Finding specific files or documents was time-consuming and often required manual searching.

DefineRight Solution

Data

Data

  • Mapped, analyzed, and migrated 13,500+ folders across platforms

People

People

  • Engaged cross-functional teams for feedback and user training

Process

Process

  • Designed a scalable, standardized folder taxonomy based on team workflows and drug nomenclature.

Technology

Technology

  • Integrated folder structure across SharePoint, Egnyte, and Dropbox with permission management.

Outcome

  • Efficiency: Reduced time to find files
  • Collaboration: Enhanced cross-functional file access
  • Compliance: Improved audit readiness and data traceability
  • Storage Optimization: Eliminated redundant files, saving space

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    Our Project

    Our Project

    Our Project