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case study

Enhancing Commercial Data Ingestion and Reporting Alignment During CI/CD Implementation

DefineRight collaborated with a global pharmaceutical company to align data ingestion and reporting processes during CI/CD rollout. By structuring stakeholder engagement and tracking via Azure DevOps, we ensured clarity in requirements, improved reporting timelines, and enhanced operational transparency.

About the Customer

A mid-sized pharmaceutical company with a global footprint, dedicated to discovering, developing, and commercializing therapies across multiple therapeutic areas.

the Challenge

  • Ambiguities in initial requirements: Requirements were unclear and varied across stakeholders, requiring multiple follow-ups for clarification.
  • Balancing multiple priorities: Stakeholders had diverse needs based on different workflows, making it difficult to reach consensus early on.
  • Tracking and prioritizing requests: Consolidating all requests, assessing their impacts, and prioritizing them effectively proved complex.
  • Customization for Reporting Needs: Stakeholders had specific reporting needs, requiring customizations to ensure outputs were accurate, aligned with expectations, and easy to use.

DefineRight Solution

Data

Data

  • Captured and structured ingestion and reporting requirements.

People

People

  • Facilitated stakeholder collaboration, expectation setting, and real-time visibility through regular syncs.

Process

Process

  • Introduced structured backlog management and agile sprint planning via Azure DevOps.

Technology

Technology

  • Supported scalable ingestion pipeline design and CI/CD impact management.

Outcome

  • Faster and more accurate data ingestion aligned to reporting needs.
  • Enhanced visibility into project progress and priorities.
  • Reduced risk of rework and misalignment.

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    Our Project

    Our Project

    Our Project